Technical Information Officer

PRINCIPAL ACCOUNTABILITIES:

1.    Compile customer Product Specifications and review and update them as required.
2.    Provide Technical Support to the company and all customers
3.    Assist in the development/maintenance of company policies in line with new legislation, customer requirements or company standards.
4.    Keep abreast of legislation to ensure company compliance and communicate any changes internally.
5.    Assist in the benchmarking of products to ensure Technical Compliance to specification.
6.    Ensure new products are analysed according to customer requirements for Nutrition and Shelf life.
7.    Completion of Quality Attribute sheets and any other Technical documentation required by the customer.
8.    Assist in the update and maintenance of F8 to ensure Technical information is available for all products.
9.    Manage objectives set by the Technical Manager and ensure completion within the timescales provided.
10.    Any other tasks as required by the Technical Manager.

Personal Specification:

Essential

Qualifications: Background in Food related subject.
Experience: Technical experience in the food industry, Similar role (customer facing) for 2 years minimum, Working knowledge of retail specification systems.
Knowledge: Understanding of Technical process from concept to launch, Understanding of retailer dynamics, Understanding of NPD systems & procedures used by UK Retailers, Up-to-date knowledge of food legislation
Skills/Abilities: Demonstrates excellence in all aspects of work, presentation skills, Demonstrates tenacity and detail in all aspects of work, Enjoys work, Team Player, Management skills that are proven to motivate others, Able to communicate at all levels, Project Management, Time Management & Prioritisation
Personal Attributes: Passion for food, quality and innovation, Dynamic, Forward thinking, Strong character, Articulate, Broad thinking and considers the bigger picture, Positive approach, 'Can do' attitude

Desirable

Qualifications: Food Science/Technology Degree
Experience: 3-5yrs Technical experience working directly in the premium retail sector, Commercial awareness
Knowledge: Management of Technical projects for Retailers for the supply of Ambient Grocery products, Comfortable & confident in a retail environment, understanding emulsion stability and mayonnaise

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