Business and Administration Apprentice

Provide competent administrative support to assist the client deliver its high quality service to its members by supporting the Network and Events team and the Chief Executive's office.  


Specific Duties and Responsibilities

•    Assist the Networks and Events Manager with the organisation of events and to be responsible the production and collation of meeting resources
•    Support for the administration of the network membership and prepare monitoring data as required
•    Deputise for the Networks & Events Manager when necessary
•    Taking minutes and coordinating the event at the network venues
•    Assist the website lead with related administration activities including content management, membership IT support and liaise with the IT contractor to resolve any IT problems.
•    Providing support to the Operations Director in the preparation of finance and board meetings paperwork.  
•    Raise invoices/credit notes on the accounting system SAGE.
•    Responsibility for incoming/outgoing mail.


Notes: This job description outlines the main duties and key performance outcomes of the role. It is not exhaustive and may be varied by the Company following consultation with the post holder. This post requires travel in SE England.

General Duties and Responsibilities

•    To work effectively with the Chief Executive and colleagues to achieve strategic objectives
•    To ensure the best possible service for member colleges, within available resources
•    To ensure that the clients work and profile is effectively presented at every opportunity
•    To support the ongoing development of a culture of continuous improvement within a framework of  Investors in People and Equality & Diversity
•    To uphold a customer focused culture in the delivery of services to members and stakeholders
•    To carry out other duties as may be required as the role evolves with the development of the organisation

Person Specification

Experience

•    evidence of use of IT systems including word, excel, outlook and PowerPoint
•    evidence of ability to work reliably to deadlines
•    evidence of working as part of a team
•    experience of dealing with people at all levels

Skills and Abilities

•    a co-operative and supportive style
•    enthusiasm and commitment
•    to handle numerical data with confidence
•    evidence of a record of achieving targets
•    ability to express oneself confidently and concisely both orally and in writing
•    good customer service skills

General qualities and outlook

•    enthusiasm, determination and 'can do' attitude
•    open and approachable manner
•    honesty, integrity and sensitivity
•    good communication skills
•    commitment to equality of opportunity
•    commitment to own professional development
•    commitment to achieving the highest standards
•    pride in personal and Company achievements

Education and Qualifications

•    5 GCSE's at Grade C and above, or equivalent relevant NVQ/City and Guilds or other awarding body qualification
•    Commitment to achieving Level 3 Apprenticeship in Business Administration.

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